Property Analysis and Inspection

Attention To Detail

When Chamberlin and Associates assume management responsibility for a client's property, they first conduct a thorough Property Analysis and Inspection (see form). This inspection not only provides a game-plan for marketing and enhancements, but also is a independent, professional appraisal of the condition of the property, current on-site staff and the viability of the property in the marketplace. This inspection includes the following:

Color and "showability" - first impressions of the property upon entering the grounds are very important. Cosmetics of the physical structures on property. Landscaping, grounds and parking areas. All tenant facilities including laundry rooms, exercise and recreational areas, whirlpools, pools, tennis courts, playground areas, etc. These facilities are checked for early signs of problems ensuring that all equipment is current in routine maintenance checks and free of safety hazards. Obvious physical defects and estimated expense to repair/refurbish. On-site staff/management appearance, attitude and salesmanship. Appropriateness, effectiveness and availability of marketing materials. Attractiveness of decor, effectiveness of furnishings in apartment models.

Preventive and Restorative Maintenance

Maintenance of your property is a daily, on-going process, from the grounds pickup in the morning to work orders of preventive maintenance throughout the property. Our maintenance team inspects all work that is done, monitors the costs and keeps a record of all recommended improvements. On-site maintenance personnel are on 24-hour emergency call-out. Emergency repairs, of course, are given top priority. Non-emergency work orders are scheduled and completed within 48 hours. Prior to renting a unit, our repair team thoroughly inspects, cleans and makes any needed repairs to put the unit n the best possible condition warranting the highest rent possible for the market. Weekly inspection reports are required and preventive maintenance is performed on a set schedule.

Cost-Effectiveness and Efficiency

It's been our experience that having on-site maintenance can save a property up to 30% over the cost of hiring outside contractors for all repairs. When a major repair or refurbishment does require an outside contractor, prior to the start of the job, a written estimate is required detailing all parts and labor required. Our supervisors closely monitor the work to ensure it is done properly and within the estimate. The head of our maintenance department, Brett Chamberlin, has negotiated discounted vendor contracts throughout the Valley. With the convenience of our parts warehouse for storage and reuse, we are able to realize substantial savings by ordering parts in volume, including landscaping and irrigation supplies, plumbing and electrical fixtures, drywall supplies and pool chemicals.

Fire Safety and Security

For the safety and protection of your tenants, Chamberlin's maintenance staff monitors the condition of all units and public buildings for fire hazards, fire detection and extinguishing equipment. When a unit is newly leased, all locks are rekeyed for the security of your tenants. If illegal behavior is observed at any time on the grounds, the police are notified immediately. Any situation that has the potential to jeopardize the tenants, their property or any asset of the property, is handed swiftly and law enforcement assistance is called if management's efforts cannot resolve the problem.